Get down to business part 2 – business vocabulary and conversation practice

The programme is specifically designed for students who wish to follow a 16-week course in Business English through an interactive approach.

Here’s a short excerpt from the content of the course:

Company organization

 Introduction

The activity is based on a face-to-face discussion where both sides need to resolve a problem: how to  design a new organization for their companies who are planning to merge.

Company of the year

Introduction

This activity can help students to focus, albeit in a potentially lighthearted way, on the perennial problem of how to make small businesses grow. If necessary, the situation could be adapted to the context of a department or profit centre if participants all work in large organizations.

Buying and selling

Introduction

Negotiation is an important skill not only for people involved in the kind of lengthy discussion needed, for example, to set up this kind of agency agreement; but also in informal everyday situations like persuading someone to stay on late at work or changing a holiday date. This activity can be useful practice for both formal or large-scale negotiation and informal or small-scale negotiation.

Cash-flow problems

Introduction

The activity is a fairly complex face-to-face discussion between a cautious finance manager and an ambitious marketing manager reluctant to turn away a major order.

Company tour

Introduction

It is important for business people to be able to talk clearly and concisely about their company’s products, history and organization, as well as being able to guide visitors round the workplace.

Customer care

Introduction

This activity emphasizes the importance of looking after your customers – those who buy a product as well as those who buy a service.

Customer complaint

Introduction

This activity practises two important communication and business skills. As have to turn an unhappy customer into a happy one. Bs have to avoid being fobbed / B off with less than what they regard as their proper due.

Entertaining visitors

Introduction

This is a fairly extensive telephone conversation in which two new business associates get to know each other a little and discuss possible entertainment for one of them, who is planning to visit the other.

Health and safety

Introduction

The activity is based on a face-to-face discussion between colleagues, one more radical and more progressive than the other. Consequently, some persuasion will be required.

Management qualities

Introduction

The activity is an informal face-to-face discussion which involves reading a list of points and prioritizing them.

Management

After doing this part, you will be able to:

-state the function of human resource managers

-delfine job analysis, and cite several means of conducting one

-distinguish a job description from a job specification

-name the stages in the worker selection process

-name three controversies surrounding equal opportunity in employment

-list several means of training workers and managers

-name at least five methods of compensation

-discuss at least three options companies have to reduce their work force

-list at least three standard employee fringe benefits

-cite several ways of evaluating employees

Managers, executives and directors

A Managers and executives: UK

Managers and executives: US

People and workplaces

Employees and management

Management and administration

Labour

Personnel and human resources

Stress and stress management

When work is stimulating

When stimulation turns to stress

Downshifting

Share capital and debt

Capital

Share capital

Loan capital

Security

Leverage

Profitability and unprofitability

Profitable and unprofitable products

Budgets and expenditure

Economies of scale and the learning curve

The content of the course may be altered on request.

You can start the course any Tuesday throughout the year.

address : GGA Konsultacje z Języka Angielskiego ,

30 Poselska Street, Środa Wlkp

Duration – 16 weeks ( 2 lessons per week, 1 lesson = 90 minutes)

45 – minute – tuition costs 75 pln

Individual tuition

The course is not available online, you pay registration fee here and you attend the course at the above-mentioned address.

Phone : 505 154 410

You are more than welcome!

Grzegorz Dutkiewicz